Opinions on quality and capacity expansion

 

Lao Guo Ban Fa [2019] No. 30

 

People's governments of provinces, autonomous regions, and municipalities directly under the Central Government, ministries and commissions of the State Council, and agencies directly under the State Council:

 

The domestic service industry refers to the family as the service object. Professionals enter the family members' residences or provide fixed places to provide care for pregnant women, infants and young children, the elderly, patients, the disabled, and other paid services such as cleaning and cooking. Service industry for home care needs. In recent years, China's government service industry has developed rapidly, but there are still problems such as insufficient effective supply, irregular industry development, and low public satisfaction. As an emerging industry, the housekeeping service industry plays an important role in promoting employment, accurately alleviating poverty, and protecting people's livelihood. In order to promote the quality and expansion of domestic service industry and achieve high-quality development, the following opinions are proposed with the consent of the State Council.

 

First, take comprehensive support measures to improve the quality of domestic workers

 

(1) Support institutions to add a number of majors related to domestic service. In principle, each province has at least one undergraduate college and several vocational colleges (including technical colleges, the same below) to open majors in housekeeping services and expand the scale of enrollment. Carry out a pilot of the 1 + X certificate system, organize domestic house demonstration enterprises and vocational colleges to jointly compile vocational skill level standards and outlines for housekeeping services, develop vocational training materials and vocational training packages, and support students majoring in housekeeping services while obtaining a diploma Certificate of occupational skill level in housekeeping service. (The Ministry of Education is responsible for the Ministry of Human Resources and Social Security, the Ministry of Commerce, etc.)

 

(II) Market-oriented cultivation of a group of production-education-integrated domestic management enterprises. By 2022, more than 100 domestic production-education-integrated domestic management enterprises will be cultivated across the country to achieve full coverage of prefectural-level domestic service training capabilities in prefecture-level cities with more than one million permanent residents. All localities should provide home economics enterprises with idle factories and community-used houses as training bases for domestic service at a lower cost, and share training resources such as vocational colleges and community classrooms. (Local people's governments at all levels, Development and Reform Commission, Ministry of Education, Ministry of Commerce)

 

(3) The government supports a group of domestic enterprises to organize vocational education. Domestic service was listed as a priority area of ​​school-enterprise cooperation in vocational education, and a number of school-enterprise cooperation demonstration projects were created. To support qualified domestic business enterprises to host vocational colleges of domestic service, various provinces (autonomous regions and municipalities) should establish green channels for examination and approval, and streamline process optimization services. Promote more than 30 domestic demonstration enterprises and 50 universities to set up vocational education groups. Eligible domestic education-industry-industrial-integrated school-enterprise cooperation projects shall be preferentially included in the scope of investment support in the central budget. (Ministry of Education, Development and Reform Commission, Ministry of Finance, Ministry of Commerce, Ministry of Human Resources and Social Security, and local people's governments at all levels are responsible)

 

(4) Increase the balance of unemployment insurance fund and other support for domestic training. Include domestic service into the scope of vocational skills improvement actions, and include flexible employment of domestic service personnel in the scope of training subsidies. The required funds are paid out of the special funds for vocational skills promotion action supported by the unemployment insurance fund. Local governments at all levels should increase funding and actively use employment subsidy funds, local talent funds, and industry and industry development funds to support domestic service training. (The Ministry of Human Resources and Social Security is in charge of the Ministry of Finance, etc., and the local people's governments at all levels are responsible.)

 

(5) Strengthen pre-job training and "back-to-back" training. Pre-job training is provided for newly employed domestic helpers, and on-the-job domestic helpers receive at least one "return" training every two years. Organize about 30 colleges and enterprises to introduce international advanced curriculum design and teaching management system. Organize the implementation of special training programs for household services and carry out domestic house training improvement actions to ensure that by the end of 2020, more than 5 million people have been trained. (Ministry of Commerce, Development and Reform Commission, Ministry of Education, Ministry of Human Resources and Social Security, All-China Federation of Trade Unions, All-China Women's Federation, etc.)

 

Second, adapt to the requirements of transformation and upgrading, and focus on the development of employee-based domestic enterprises

 

(6) Employees of domestic housekeeping enterprises participate in corresponding social insurance according to employment methods. Vigorously develop employee-based housekeeping enterprises. Employee-based housekeeping enterprises refer to directly signing service contracts with consumers (customers), signing labor contracts or service agreements with domestic service personnel according to law, and paying social insurance fees (have participated in urban employee social insurance or urban and rural residents). Social insurance is recognized as paying social insurance premiums), uniformly arrange service personnel to provide services to consumers (customers), directly pay or provide service personnel's labor remuneration not lower than the local minimum wage standard, and continue training and management of service personnel Business. An employee-based domestic enterprise shall sign a labor contract with the employed domestic service personnel in accordance with the law, and shall pay the social insurance premiums of the urban employees in full in a month; if the domestic service personnel do not meet the situation of signing a labor contract, the employee-based domestic enterprise shall sign a service agreement with the Service personnel can volunteer to participate in social insurance for urban employees or social insurance for urban and rural residents as flexible employees. (Ministry of Human Resources and Social Security, Medical Insurance Bureau, Ministry of Commerce)

 

七 (vii) Flexible determination of employee system and domestic service staff. Domestic enterprises and working families should guarantee the rest right of domestic service personnel. Specific rest or compensation measures can be determined through actual negotiation and specified in the labor contract or domestic service agreement. (Ministry of Human Resources and Social Security, Ministry of Commerce, National Federation of Trade Unions, local people's governments at all levels)

 

(8) The implementation of stable return and free training for employee-based domestic enterprises. Provide free pre-employment training and "back-to-home" training for employees of domestic housekeeping enterprises that do not lay off employees or reduce their number of employees to return unemployment insurance premiums in accordance with regulations. (Ministry of Human Resources and Social Security, Ministry of Finance is responsible for division of responsibilities, and local people's governments at all levels are responsible)

 

(9) Key cities take the lead in supporting the development of employee-based domestic enterprises. Beijing, Shanghai, and other large and medium-sized cities should take the lead in developing employee-based housekeeping enterprises, increase social security subsidies, and use existing city facilities to transform them into collective dormitories for employee-based housekeeping staff. Localities support qualified employee-based housekeeping enterprises to provide collective dormitories for employees, and the construction of employee dormitories in the park is preferentially provided to staff-based housekeeping service personnel. (Relevant local people's government is responsible)

 

Thirty-three, strengthen fiscal and tax financial support, increase the effective supply of housekeeping services

 

(10) Increasing the percentage of VAT input tax credits in the domestic service industry. Study and improve the VAT crediting policy to further support the development of the domestic service industry. (Ministry of Finance and State Administration of Taxation are responsible for division of responsibilities)

 

十一 (11) Expand the scope of application of VAT exemption for employee-based domestic enterprises. Signing service agreements with consumers (customers) and service personnel, issuing labor remuneration for service personnel, conducting continuous training management for service personnel, and establishing a business management system for housekeeping services provided by housekeeping enterprises are exempt from VAT. (Ministry of Finance, State Administration of Taxation, Ministry of Commerce, etc.)

 

十二 (12) Carry out the pilot project of “Xinyidai” for housekeeping services. Relying on the national credit information sharing platform, guide and encourage commercial banks to provide unsecured and unsecured credit loans to domestic enterprises with good credit conditions and qualified conditions under the premise of marketization and commercial voluntariness. (The Development and Reform Commission, the People's Bank of China, and the Banking Regulatory Commission are responsible for the division of responsibilities, and local people's governments at various levels are responsible.)

 

十三 (13) Expand diversified financing channels such as issuing special bonds. Support qualified domestic enterprises to issue special bonds in the social sector. Encourage local governments to use investment, fund and other combination tools to support the development of domestic business enterprises and the merger and reorganization of industries. (The Development and Reform Commission, the Ministry of Commerce, the People's Bank of China, and the Banking and Insurance Regulatory Commission are responsible for division of responsibilities, and local people's governments at all levels are responsible)

 

24. Improve public service policies and improve the working environment for domestic helpers

 

(14) Strengthen social security support such as social security subsidies. Social security subsidies shall be provided to domestic enterprises in recruiting persons with employment difficulties or college graduates in the year of graduation and paying social insurance premiums. (Ministry of Human Resources and Social Security, local people's governments at all levels are responsible)

 

(15) Support the development of domestic business insurance. Further study on the comprehensive insurance business plan for domestic service. Encourage domestic enterprises to participate in employers' liability insurance, and to provide employees with accidental injury insurance and occupational liability insurance. Encourage insurance companies to develop special domestic service liability insurance and accidental injury insurance products. Conditional regions are encouraged to organize domestic business enterprises and employees to uniformly insure and provide subsidies. (Ministry of Commerce, Banking Regulatory Commission, local people's governments at all levels are responsible)

 

(16) Protect the legitimate rights and interests of domestic workers. Organize domestic workers as much as possible into labor unions, and explore ways of joining, ways of building, and working platforms that are suitable for the characteristics of domestic workers. Improve the rights protection service mechanism for domestic workers, protect their legitimate rights and interests, and promote decent work. (National Federation of Trade Unions)

 

(17) Actively promote the improvement of living conditions for domestic workers. Eligible domestic workers should be included in the scope of public rental housing protection. Where conditions permit, rent allocation can be centralized. If domestic workers live in market rented houses, the government will provide rental subsidies to those who meet the requirements. Support local governments to take various measures to help solve the needs of domestic workers to improve their living conditions. (Ministry of Housing, Urban and Rural Construction, Ministry of Finance, and local people's governments at all levels are responsible)

 

十八 (eighteen) smooth the career development path of domestic workers. Guide domestic enterprises to link employees' education and skill levels with wages, benefits, and job promotions. Support domestic helpers to improve their education level through various channels such as higher vocational enrollment special examinations and promotion to higher education. (Ministry of Human Resources and Social Security, Ministry of Education, Ministry of Commerce is responsible for division of responsibilities, and local people's governments at all levels are responsible)

 

(19) Recognize and inspire outstanding domestic workers. The May 1 Labor Medal, the May 1 Pacemaker, the March 8 Red Bannerman (collective), the urban and rural women's positions for advanced personal achievement (collective), the Youth Civilization and other awards are to be awarded to domestic workers, to obtain the above rewards and to compete in the World Skills Competition Domestic workers who have won awards in national first-class and second-class vocational skills competitions are included in the scope of national high-skilled talent assessment, and are given care in the settlement of points. Increase publicity for typical cases in the civil service industry. (The Ministry of Commerce, the Ministry of Human Resources and Social Security, the All-China Federation of Trade Unions, the All-China Women's Federation, the Communist Youth League Central Committee, and the Development and Reform Commission are responsible for the division of responsibilities, and the relevant local people's governments are responsible)

 

25. Improve the medical examination service system and improve the health level of domestic helpers

 

二十 (20) Classification and formulation of medical examination items and standards for domestic helpers. Research and formulate scientific and reasonable medical examination items and standards for domestic helpers. Career checkups for babies, elderly caregivers, etc. should be implemented more strictly. Other employees should perform medical checks according to the type of domestic helper service before taking up their jobs. (Ministry of Commerce in conjunction with the Health and Health Commission)

 

二十 (21) Better provide medical examination services for domestic helpers. Hospitals or medical institutions engaged in medical examinations should clearly indicate the charging standards, keep a good record of medical examinations, and shorten the time for preparing medical examination reports. (The Health and Health Commission and the Ministry of Commerce are responsible according to the division of responsibilities, and the local people's governments at all levels are responsible)

 

26. Promote housekeeping into the community and facilitate residents to enjoy convenient services nearby

 

(22) Support domestic enterprises to set up service outlets in the community. Housekeeping enterprises set up service outlets in the community, and their leasing sites are not restricted by the nature of the house. Residents' prices are charged for water and electricity costs. Support for the establishment of domestic service service outlets in urban and rural community comprehensive service facilities (sites) that rely on government investment and construction, and leased expenses can be reduced or exempted in areas where conditions permit. (Ministry of Commerce, Ministry of Housing and Urban-Rural Development, Development and Reform Commission, and local people's governments at all levels are responsible)

 

(23) Increase the reduction and exemption of taxes and fees for community household services. Implement preferential tax policies for supporting the development of community and family service industries such as old-age care, child care, and housekeeping. (Ministry of Finance and State Administration of Taxation are responsible for division of responsibilities)

 

VII. Strengthen platform construction and improve credit system in the field of domestic service

 

(24) Establish a credit information platform system for housekeeping services. The central government finances the construction of a credit system in the domestic service sector through funds for service industry development. Relying on the national credit information sharing platform, the basic information and credit information of domestic enterprises, employees, and consumers are collected in full, and financial, tax, and judicial information such as credit can be fully disclosed to relevant departments and domestic enterprises. Explore the establishment of an interactive social evaluation system for government enterprises and employees across the country. (Ministry of Commerce, Development and Reform Commission, and Ministry of Finance are responsible for division of responsibilities)

 

二 (25) Optimize credit information services for housekeeping services. Establish a personal credit record registration, follow-up evaluation, and management system for domestic workers. Channels for verifying and verifying the professional background of domestic workers were opened. Relying on the "Credit China" website, credit applications (APP), etc., it provides information such as identity verification, credit check, credit report, etc. of domestic enterprises and employees. (Ministry of Commerce, Development and Reform Commission, Ministry of Public Security is responsible for the division of responsibilities)

 

二 (26) Increase joint incentives for trustworthiness and joint punishment for breach of trust. Establish a joint reward and punishment system based on the national credit information sharing platform, and implement joint punishment on domestic business enterprises and employees who have violated laws, regulations and severe dishonesty during the domestic service process. Carry out a comprehensive evaluation of public credit for domestic enterprises, reduce the frequency of supervision for enterprises with higher credit ratings, and provide convenient services such as financing, leasing, and taxation. Carry out special actions on credit construction in the field of domestic service. (Ministry of Commerce, Development and Reform Commission is responsible for division of responsibilities)

 

28. Strengthening the supply and demand of domestic affairs and expanding employment channels for people in poor areas

 

二 (27) Establish a stable docking mechanism between domestic service cities and poor counties. Take domestic service as an important training content for various vocational skills training bases in labor-exporting regions, and focus on building a number of domestic service personnel training bases in the large and middle-popular provinces. (Ministry of Human Resources and Social Security, Ministry of Commerce, All-China Federation of Trade Unions, All-China Women's Federation, etc.)

 

二 (28) Establish and improve the training mechanism for housekeeping of special groups. Provide support to household students in need such as difficult students, unemployed, and poor laborers. Promote the "Rain and Dew Plan". Provide free domestic service training for unemployed people who have lost their production capacity and set up a poverty-stricken labor force. (Local people's governments at all levels are responsible)

 

IX. Promote service standardization and raise the standardization level of domestic service

 

(29) Improve the standard system of domestic service. Carry out the revision of national standards for domestic service. Improve the industry standard system. Study and formulate new business service standards and specifications for domestic business e-commerce, domestic education, and domestic training. Promote special actions for the piloting of domestic service standardization. (Ministry of Commerce, General Administration of Market Supervision, etc.)

 

三十 (30) Promote the use of model texts of housekeeping service contracts. Regulate the rights and obligations of the three parties in domestic service and promote the use of model contract texts. Housekeeping enterprises should sign housekeeping service agreements with consumers, disclose service items and charging standards, and clarify service content lists and service requirements. (The Ministry of Commerce is responsible for the Ministry of Human Resources and Social Security)

 

三十 (31) Accelerate the establishment of a door-to-door system for domestic helpers. Through various methods, the government has gradually realized the unified issuance of a "home service certificate" free of charge for each qualified domestic worker, and implemented integrity supervision on public information platforms. Encourage localities to explore the establishment of a domestic employment certificate holding model based on the advanced experience of cities such as Shanghai. (Local people's governments at all levels are responsible)

 

(32) Carry out third-party certification of the quality of housekeeping services. Domestic business enterprises should carry out quality service commitments and disclose service quality information. Carry out housekeeping service quality supervision